Joined
·
6,110 Posts
send a PM to "MAXANT" on beesource, they were logged on today, usually pretty responsive
Maxant - No return calls or emails for weeks
2072
9
Has anyone else had trouble getting in touch with Maxant? I left several voicemails and emails to make a purchase weeks ago and no reply at all. I have called every few days for weeks and only get a voicemail for sales. Finally had to order my Maxant equipment from Rossman Apiaries. If anyone from Maxant reads this, please reach out.
1 - 10 of 10 Posts
Joined
·
2,898 Posts
I ordered an extractor about a month ago on their website and was told they were three weeks out on manufacturing. I got a call from them last Thursday saying they were ready to ship, so their timing and delivery was pretty accurate. They answered every E-mail I sent by the next day. Sorry you're having problems.
Alex
Alex
Joined
·
511 Posts
Good to know! Will do that in the a.m. Thanks
I'm surprised, I usually get an email within an hour from them when I have a question. I bought an extractor this year as well and they are not too far from me. They said 3 weeks but it was more like 3 days. Called them up and they left it out on the loading dock for me. Nice curb side pickup!
Joined
·
2,301 Posts
When i was emailing Jake a couple months ago. He said they where slammed because of half their employees where off due to 19
Joined
·
2,898 Posts
Looking through my E-mail string this morning, I actually E-mailed them, asking about delays, before I ordered. They were honest with me, so I then ordered on-line.
It will be here tomorrow.
Alex
Joined
·
511 Posts
Took above advice and PMd Maxant through b source several days ago. No reply at all. A little bit frustrated with maxants lack of response even though I understand they are three to four weeks behind on shipping.
1 - 10 of 10 Posts
