Re: Mann lake SUCKS bigtime
They have screwed up a couple of orders of mine and I’ve found their customer service to be pretty good but then I’m a higher volume customer. Keep in mind here that shipping bees is unique and highly seasonal with limited supplies and shipping windows. Not a situation where you can grab another one off the shelf. I have no doubt bee suppliers hate dealing with the myriad problems and customer service that comes with live third party bee deliveries but I suppose it’s hard to furnish everything a beekeeper needs.....except the bees.I have only purchased once from Mann Lake and the order was shipped fast and arrived in good condition. I have never bought bees from them though. I am suprised they did not make a modification to their shipping policy to rectify this situatation. Customer service just isn't what it used to be.