I find accurate communication is always acceptable. Answer the phone and be realistic. Nobody ever has issues with under promising and over performing.Thanks for the positive feedback with Mann Lake. They have always done right by me and I feel that a lot of the problems being experienced are outside of their immediate control. It would help if they were a little more proactive with their customer service reps. Bad customer experiences are hard to erase from people's minds.
It doesn't seem you have considered that:For a beekeeping supply company, isn't it "bad taste" to try to capitalize on an opportunity of this nature?
The icing on the cake? It's no better, nor is it any better priced than Amazon products.
Oh, if you aren't finished buying bee supplies, you can buy a pallet of hand sanitizer for $1800. https://www.mannlakeltd.com/mm5/merchant.mvc?Screen=PROD&Product_Code=HS-117_pallet&list=Category%20Listing
Mann Lake's management may wish to focus more on getting their bee supply business in order, rather than expanding into pallets of hand sanitizer.
Buy from whomever you want.Why would I purchase this product from Mann lake, rather than Amazon or Walmart?
I understand your point, but their masks are just cheap 50 packs, they're not even N95 masks. The hand sanitizer is no less expensive, nor better quality than Amazon or Walmart.
When was the last time a commercial beekeeper needed a pallet of hand sanitizer?
Dont be looking for new frames any time soon. Mann Lake cant get the wood to make them. "Luckily" its too late in the season to be adding new frames for the most part anyway except as fillers.