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I ordered one last November as an emergency. It arrived 5 days late. I called them up before it got here, told them "overnight" doesn't mean in 7 days, and its probably going to show up DOA. They apologized and sent a second one. It ends up both queens made it.
I installed her into an Observation Hive as part of a project. I guess she had a difficulty going from 80 degree weather to 40 degree, because she wasn't accepted. Lucky for me I had a second queen
The second queen refused to maintain the brood size, just wouldn't lay, and the colony shrank until it couldn't maintain a temperature. At that point she wouldn't lay because there wern't enough workers to feed the brood and the colony died.
It doesn't really answer your question much, but customer service is great, and sometimes you just need a queen and no one else can provide one.
I installed her into an Observation Hive as part of a project. I guess she had a difficulty going from 80 degree weather to 40 degree, because she wasn't accepted. Lucky for me I had a second queen
The second queen refused to maintain the brood size, just wouldn't lay, and the colony shrank until it couldn't maintain a temperature. At that point she wouldn't lay because there wern't enough workers to feed the brood and the colony died.
It doesn't really answer your question much, but customer service is great, and sometimes you just need a queen and no one else can provide one.