MAXANT CUSTOMER SERVICE/EXCEEDED EXPECTATION
We just came back from our 11 day trip throughout the USA. It was amazing.
Finally I had a chance to see forests of Pennsylvania, Appalachians, visit St. Augustine FL, Savannah GA. eat some orange blossom honey etc.etc.
Of course, visiting Maxant was item No.1 on my list, but on March 1st Mr. Jake Heinemann was on his way to Ohio, so he agreed to open his doors for us yesterday, yes it was Sunday.
What a place. As you enter a huge showroom with reception desk, and work stations around, you know this guy is a very serious about his business. And he knows the importance of the first impression. There is at least one of each products they make, for you to see. Not pictures, real things, to see and touch.
In the back from the showroom, there is a production line with welding and s.s. sheet metal forming booths, also product assembling areas and shelving with clearly marked boxes full of parts.
There is also a forklift area and loading dock. It sure looks like a well organized operation.
One hour later I was a proud owner of 3900 WPT wax melting tank, junior cappings spinner and 16 gallon blender mixer for my creamed honey. Days of creaming honey with electrical drill are finally over.
Jake gave us Maxant hats and T shirts. He also gave a pink hive tool to my wife, that she really likes
Helped me move our luggage from the back of our Jeep to the back seat, and load my newly purchased equipment.
Last night, when we were at Canadian border I received a text from Jake, just wanted to know if we got back to Canada safely. Yes, it was a Sunday night.
Last edited by MARBIS; 03-12-2018 at 07:59 PM.
==Northumberland County Beekeeper, Trent Hills, Ontario==