Great experience with Mr. Carpenter. He called me the week he was going to ship just to see if I was ready. I'm glad he did. We were about to go from the mid 70's to the 20's that week. So he shipped them the next week when it warmed back up again. Didn't seem to bother him. I had them in three days. I have to say, these have been some really good queens so far. I have never gotten more than two supers per hive which is normal for my area. The colonies under the 5 new queens are already in the third super and probably have a month to go. Also very well mannered colonies. Needless to say, I am impressed.