Mann Lake
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Thread: Mann Lake

  1. #1
    Join Date
    Nov 2015
    Location
    Newton, NC
    Posts
    14

    Default Mann Lake

    I ordered an extractor kit from Mann Lake. When I receive it, it had a few dents, a flattened edge (cosmetic), and the basket was not seated in the fitting on the bottom. I contacted Mann Lake and sent pictures. I was contacted back saying that if I could get the basket sitting correctly, and extractor working correctly, they would send me a reimbursement for the dents. Sadly, we were not able to get it to spin, and a new extractor was sent the same day. I could not have expected any better service.

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  3. #2
    Join Date
    Jun 2016
    Location
    Eatonville, Washington State, USA
    Posts
    37

    Default Re: Mann Lake

    Quote Originally Posted by briveigh View Post
    I ordered an extractor kit from Mann.... I could not have expected any better service.
    That is good news. I like companies the treat the customers well. Forums such as this spread good news and bad news fairly fast. I am currently adjusting my items and quantities on my Mann Lake online shopping cart

  4. #3
    Join Date
    Feb 2013
    Location
    Northern Illinois
    Posts
    58

    Default Re: Mann Lake

    I have had great experiences with Mann Lake. The free shipping at $100 is a great deal.

  5. #4
    Join Date
    Jun 2012
    Location
    Todd County, Minnesota, USA
    Posts
    280

    Default Re: Mann Lake

    I always bought my stuff from Dadant until I moved to MN. Still like their stuff, but I'm cheap and try to save on the shipping cost whenever I can, so I tried Mann Lake. Just as happy with the quality of their stuff, and it is cheaper with the free shipping. Or, when buying pallet loads of wooden ware we are close enough to pick it up.

    Nice folks, great service, plus, they are always willing to help support our bee club (as does Dadant).

  6. #5
    Join Date
    Jul 2012
    Location
    lafargeville ny usa
    Posts
    2,275

    Default Re: Mann Lake

    mann lake is a good outfit but not perfect. i talked to the pa. branch this morning. i got a pickup quote for bulk syrup. the young lady i spoke to insisted the price was 11.55 cents a gallon, i knew this is not right. she insisted... before i go down i will check again, with minn. maybe. maybe 11 1/2 cents a pound ???? or maybe the sugar sale of all times ????

  7. #6
    Join Date
    Feb 2013
    Location
    Northern Illinois
    Posts
    58

    Default Re: Mann Lake

    Quote Originally Posted by mathesonequip View Post
    mann lake is a good outfit but not perfect. i talked to the pa. branch this morning. i got a pickup quote for bulk syrup. the young lady i spoke to insisted the price was 11.55 cents a gallon, i knew this is not right. she insisted... before i go down i will check again, with minn. maybe. maybe 11 1/2 cents a pound ???? or maybe the sugar sale of all times ????
    LOL, get it in writing. I have used Dadant too, but Illinois hoses us on sales tax. That and shipping, it isn't cost effective sad to say.

  8. #7
    Join Date
    Apr 2014
    Location
    Lamar Co. Alabama, USA
    Posts
    4,122

    Default Re: Mann Lake

    Placed an order with ML Monday morning, got it Wednesday afternoon. Got the notice it had shipped yesterday! Faster shipping than the internet notification! I've always had excellent service from Mann Lake.
    "Sometimes the best action, with bees, is no action at all."

  9. #8
    Join Date
    Jun 2016
    Location
    west central Arkansas
    Posts
    1,080

    Default Re: Mann Lake

    Quote Originally Posted by GaryG74 View Post
    Placed an order with ML Monday morning, got it Wednesday afternoon. Got the notice it had shipped yesterday! Faster shipping than the internet notification! I've always had excellent service from Mann Lake.
    I just had this exact same experience with Mann Lake during their 11% off sale. All my budget boxes appear to be great quality along with the frames. Exceeded expectations.
    Season 5. TF.

  10. #9
    Join Date
    Mar 2013
    Location
    Shickshinny, Pennsylvania
    Posts
    1,579

    Default Re: Mann Lake

    I'm fortunate to be only 20 mins. from the Mann Lake Pa. warehouse , they have a brand new showroom with alot of inventory if your ever in the area check them out , they also put on alot of classes and have speakers scheduled check there website for dates .

  11. #10
    Join Date
    Sep 2011
    Location
    Reno, NV
    Posts
    3,794

    Default Re: Mann Lake

    I have been to the Mann Lake showroom in Woodland several times. I look for things most people would think mean nothing. The place is top notch in appearance. roomy all get out. They could hold classes around each piece of equipment. quick to help but not overbearing. Friendly folks that are as comfortable with talking to the beginner as the commercial guy and last week so busy we had to wait in line. that was a first. Not a tanker in sight which usually they have them lined up. But it was a warm sunny dry day and I'm sure all those bees where hungry. Frames where going out the door by the pallet load and although they where very busy the place was running smooth and quietly. Most amazing thing to me is nothing in there is ever dirty. Now I am used to feed stores where nothing is ever clean. There shelves are always well stocked and the equipment on display is polished. Man Lake takes care of business to the finest detail in my opinion. They may have a person or two that is learning. But for the most part I would not have any anxiety about relying on them in a pinch. they are not slacking and prone to dropping the ball. Of course I can drive there and pick it off the shelf myself in 2 hours if need be.
    Everything gets darker, as it goes to where there is less light. Darrel Tank (5PM drawing instructor)

  12. #11
    Join Date
    Jul 2016
    Location
    Port Angeles, WA, USA
    Posts
    469

    Default Re: Mann Lake

    After buying $1000ish of boxes, frames and what not in the last year, I sure wish I was important enough for Mannlake to response to my inquires. I've used their webform and direct email. No reply.

  13. #12
    Join Date
    Mar 2015
    Location
    Tallapoosa, Georgia, USA
    Posts
    616

    Default Re: Mann Lake

    Quote Originally Posted by jcase View Post
    After buying $1000ish of boxes, frames and what not in the last year, I sure wish I was important enough for Mannlake to response to my inquires. I've used their webform and direct email. No reply.
    Call them. They answer the phone and solve problems. I have had to call twice. They have been wonderful to deal with and quickly solved my issues.
    Working to propagate my survivors and staying treatment free USDA Zone 7b

  14. #13
    Join Date
    Jul 2016
    Location
    Port Angeles, WA, USA
    Posts
    469

    Default Re: Mann Lake

    Quote Originally Posted by tpope View Post
    Call them. They answer the phone and solve problems. I have had to call twice. They have been wonderful to deal with and quickly solved my issues.
    I may, but if they offer online options for support they should probably check and respond to them is all im saying

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