Re: Ohio Bee Box Company
I've never bought one item from them. I've tried, but I can't get them to return a phone call, nor an email. I sent an email early LAST week and have gotten no response. I've called before and left messages, last week I just called a couple times and hung up when the phone went to voicemail.
I don't care how busy people are, I don't care what time of year it is, that is unexcusable.
I own a business myself. Chaos and time crunches are the norm for me. I very often don't have time to take calls from customers. At the end of each day, I compile my phone call notes, sit down and call every one of them back. Whether it takes and hour or three hours, they all get called. I don't hold the people I buy products from at a higher standard than I do myself, but I do hold them to the same standard.
Customer service is equally as important as quality of product. One is no good without the other.
The more I learn about bees, the less I know.