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Thread: Kelleys

  1. #41
    Join Date
    Jul 2011
    Location
    Crenshaw County, Alabama
    Posts
    1,999

    Default Re: Kelleys

    I think Lyles might have been the tip of the iceberg last year when he posted his dissatisfaction with Kellys.

    I haven't purchased much in the last year or so, frames and foundation was what I usually bought from Kellys and the oddball tool. Since I first started beekeeping there was a rep that I worked with at Kellys. I happened to deal with her on one of my initial purchases and kept asking for her when I called, or, I would just email her directly. She was *excellent* in helping me out and would ship stuff out to me *fast*. Also, took good care of orders I'd email her for delivery to beekeeper meetings. Then about a year or so ago I emailed her and she responded that she would be leaving very shortly (like the next day) and that she would have to turn my order over to someone else. I sensed "something" in her voice that made me think "things weren't good". Not knowing her *that well* I didn't question her, but just wished her well. Since then, I've heard and read more complaints about negative experiences with Kelleys than ever before (only been beekeeping five years, though!). My mentor and his best friend (both in their 80's) also have had some negative experiences over the last year and no longer recommend Kellys (who they were very loyal to when I first started beekeeping). I don't think Walter Kelley wouldn't be a happy camper if he was still around.

    Here's an article about the buy-out of Walter T. Kelly Company:
    http://www.beeculture.com/catch-the-...y-company-llc/

    Here is a link to the company that bought Kellys: http://www.frandsencorporation.com/

    And here is a quote from the "Frandsen Corporation" website:
    THE FRANDSEN WAY

    Frandsen Corporation is an opportunistic, entrepreneurial holding company. We have built, acquired, and managed quality companies in diverse industries for more than sixty years. Explore these pages to learn more about where we came from, the way we operate, and the people who drive our businesses.


    When the buyout was first talked about it was mentioned that the takeover would put some organization and better structure into the Kelly business...faster delivery, better customer service, etc.,. Apparently selling real estate, making plastic, and running banks is a tiny bit different from the bee business. Hopefully, for the honey industry/hobby, they *are* experiencing growing pains and will soon have the kinks out of things. Losing customers/money, though, isn't what an acquisition/holding company smiles about...it will be interesting to see what they do with Kellys over the next year or so.

    Hopefully Kellys will rise like the phoenix...

    Ed

  2. #42
    Join Date
    Nov 2013
    Location
    Mondamin, Iowa
    Posts
    131

    Default Re: Kelleys

    I am waiting on an order that I am not even sure is going to be right. I made a mistake on the online order sheet and called a second latter and got a person who said they were going to fix it. Sadly if you look at their Google review here https://www.google.com/search?q=walt...e6e6feca3782,1
    you will see that they are not doing to well. I see them being below 2 stars by the end of this summer. I don't see how a company like will be supported by the market.
    On the bright side at least they wont have any more problems with having to much work on their hands if they keep moving in this fashion. I need to find an alternative to their foundationless frames that work well. I make all the wrest of my gear I use.
    P.S. I am up to 5 on request for information using their email inquiry program.
    Last edited by bean tree homestead; 06-16-2015 at 07:35 AM.

  3. #43
    Join Date
    Nov 2013
    Location
    Mondamin, Iowa
    Posts
    131

    Default Re: Kelleys

    Called today to check on an order and it went right to voice mail...uggh..

  4. #44
    Join Date
    Nov 2009
    Location
    Manning, SC
    Posts
    3,563

    Default Re: Kelleys

    There has been a change of management at the VERY top as of a couple of days ago...............
    http://OxaVap.com Your source for the Varrox Mite Killing
    OA Vaporizer "One of the highest ranked" by R. Oliver

  5. #45
    Join Date
    Mar 2009
    Location
    Hiltons,Virginia
    Posts
    155

    Default Re: Kelleys

    Kelleys has had problems in the past but has always bounced back,short of Frandsen breaking them up they probably will recover if the "new management " knows bees.



    poor valley bee farm

  6. #46
    Join Date
    Aug 2013
    Location
    Pittsburgh, PA, USA
    Posts
    84

    Default Re: Kelleys

    I put in an order May 14th and received it exactly as ordered today June 17th. I expected a delay because of the time of year and the influx of new beekeepers ordering things as they find they need them. 4 caught swarms left me a bit short of supplies which I didn't expect. I'll order from Kelley's again as I believe that the 1st year with new owners is a learning process. They have to improve or they will lose to many customers.

  7. #47
    Join Date
    May 2013
    Location
    Laurel Hill, Fl
    Posts
    594

    Default Re: Kelleys

    I only buy from them when I have no choice. They are by far the slowest shippers of anybody that I deal with. I just bought 3 freeman beetle traps from a mom and pop shop and I got the tracking number the same day.

    Kelly's doesn't know what a tracking number is....
    Robbin NW Florida(8A) / 13 hives / 3 nd Year / T {OAV}

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