I would imagine they are getting swamped with orders with the free shipping on woodenware. They make their own on site, and if orders have exceeded manufacturing capacity (and this is a VERY small company!) you will get yours as soon as they can get them made.
On top of that, if a supplier of theirs is late on shipping wood or something else has happened, you and everyone else is in line waiting.
It's a great company, I'm sure there is a reason why your order has not been filled. I got the bottles and a few odds and ends two working days after I ordered them a couple weeks ago, but I've not bought woodenware for a long time.