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  1. #1
    Join Date
    Mar 2012
    Location
    Biggs, California, USA
    Posts
    16

    Default Mann Lake Customer Service

    I have nothing but good things to say.

    I just went through a small order I had placed back in mid-October, and found a few bottom boards and drone frames missing. I called expecting it would way too late for them to help me. They are shipping the missing items to me tomorrow. There aren't many companies that treat their customers this well.

    Karl Parker

  2. #2

    Default Re: Mann Lake Customer Service

    Same here!

  3. #3
    Join Date
    Jan 2009
    Location
    Grosse Ile, Michigan, USA
    Posts
    2,762

    Default Re: Mann Lake Customer Service

    They are excellent people to deal with! John

  4. #4
    Join Date
    Sep 2009
    Location
    Kalamazoo,MI
    Posts
    316

    Default Re: Mann Lake Customer Service

    They have become my main source lately. They do a great job!

  5. #5
    Join Date
    Sep 2012
    Location
    Atlanta, Ga
    Posts
    104

    Default Re: Mann Lake Customer Service

    Quote Originally Posted by Karl Parker View Post
    I have nothing but good things to say.

    I just went through a small order I had placed back in mid-October, and found a few bottom boards and drone frames missing. I called expecting it would way too late for them to help me. They are shipping the missing items to me tomorrow. There aren't many companies that treat their customers this well.

    Karl Parker
    Awesome customer service!

  6. #6
    Join Date
    May 2012
    Location
    Cheyenne, Wyoming, USA
    Posts
    1,705

    Default Re: Mann Lake Customer Service

    Best ever. All good experience here! for Mann Lake!

  7. #7
    Join Date
    Feb 2009
    Location
    SALEM, OREGON
    Posts
    47

    Default Re: Mann Lake Customer Service

    definitely a good company to do business with

  8. #8
    Join Date
    Apr 2012
    Location
    Gaston, SC
    Posts
    258

    Default Re: Mann Lake Customer Service

    to be totally fair,, I have dealt with MannLake, Brushy Mountain, Rossman Apiaries,, and Dadant.

    I have received the HIGHEST level of service from ALL of them,., NEVER an issue not resolved,, and EXCEPTIONALLY few issues,, (actually most of the issues were my misunderstanding)

    ALL of them were totally responsive, customer oriented,, and they bent over backwards to make sure I was satisfied,,

    I cannot recommend any one over the other based on customer orientation,,

  9. #9
    Join Date
    Apr 2009
    Location
    Issaquah,WA,USA
    Posts
    2,252

    Default Re: Mann Lake Customer Service

    So Mann Lake is stellar. Also Western Bee Supply rocks. Both have really done me right. OH yea cant leave out Maxant they are amazing with Customer Service and I wear my Maxant Hat proudly. Looks better on my daughter though.

  10. #10
    Join Date
    May 2011
    Location
    San Francisco, CA
    Posts
    2,294

    Default Re: Mann Lake Customer Service

    Quote Originally Posted by EastSideBuzz View Post
    OH yea cant leave out Maxant they are amazing with Customer Service and I wear my Maxant Hat proudly.
    Jake at Maxant recently sent me their newest hat that I like to show off at all the local bee meetings. It really looks good on me but I'm extremely handsome anyway.

    Oh yeah, Mann Lake is awesome!
    President, San Francisco Beekeepers Association
    www.habitatforhoneybees.org

  11. #11
    Join Date
    Apr 2009
    Location
    Issaquah,WA,USA
    Posts
    2,252

    Default Re: Mann Lake Customer Service

    Quote Originally Posted by Charlie B View Post
    It really looks good on me but I'm extremely handsome anyway.
    It is by far my favorite hat. Wish it as not black because bee's always attack me when I wear a black backed hat. So in summer I will switch to my Koenan Queens hat.

  12. #12
    Join Date
    May 2011
    Location
    San Francisco, CA
    Posts
    2,294

    Default Re: Mann Lake Customer Service

    How did you get a Koehnen Queens hat?
    President, San Francisco Beekeepers Association
    www.habitatforhoneybees.org

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