Re: Customer Dissatisfaction
Well hate to break it to you but businesses don't throw away perfectly good clients for no reason.
They've just decided to cut their losses.
The "kid", is likely because they have a limited budget to pay wages and they have hired someone who will eventually be trained, but doesn't know everything yet. I'm in business, sometimes you have to hire less knowledgeable people and give them a break.
I don't know anything about this case other than your side of the story. But I can say that for me, although I've never blacklisted anyone, there are a few customers I would be better without. They are demanding and time wasting, and seem completely out of touch with the idea that I actually have to make some money or I could not continue the business. It can help to look from the other guys viewpoint. If you consider how much actual profit they made on whatever they sold you (and were you picky and rejected some of their product, which is a cost), and compare that to the amount of time and grief you have cost them, do you think they could reasonably survive?
And not spelling out to you their reason for blacklisting you, does not mean they don't actually have a reason. It means they think telling you will just be grounds for more argument. They cannot be bothered with even more argument, they are done with you.
You now have the option to deal with any of the other suppliers. My advice? Treat them how you would like to be treated, allow for the fact we are all just human and sometimes everything is not perfect.
44 years, been commercial, outfits up to 4000 hives, now 120 hives and 200 nucs as a hobby, selling bees. T (mostly).