I just wanted to give a "GREAT CUSTOMER SERVICE THUMBS UP"! to Mann Lake. I bought one of their vented jackets ($109.) a few months ago and the zipper broke at the bottom after just a few wearings. I was pretty bummed. I wrote them about it last night, took pictures all prepared for a disappointment and this morning they wrote and said a new one is in the mail; trash the old one.
One just doesn't get customer service like this anymore so Kudos to them! thank you!