Honey Run Apiaries

[heus]

Ordered a deep 10 frame box with frames Sunday night on their website and its already on its way to be delivered today. Very happy with their fast service and their woodenware is the lowest Ive seen besides the place out west that I cant think of at the moment.

[heus]

My box arrived. Even with shipping and Ohio sales tax it was even cheaper than Mann Lake with free shipping (over $100). Ordered Sunday night, sent out Monday, arrived Tues.

[Mustang]

there queens are great to

[heus]

Getting another order today that was ordered Saturday. Great service!

[pine_ridge_farms]

Have emailed them twice on two different occasions (May 19th, 2010 and June 6th 2012) about NWC queens and have never received a reply. Strike 2! Strike 3 they are out for good. Most of the time I quit at strike one but being a local Ohio company I'm giving them a chance. I won't spend a dollar with them until they reply to an e-mail answering my questions. There are other people selling NWC breeder queens. Sue Cobey replyed back to me within 24 hours!!!

[mrnewberry]

I emailed them a while back and didn't get a response, but when I called they answered. So, you might want to abandon the email route and try the phone.

[johng]

I have ordered queens from them in the past. He has always delivered what he said he would and when he said he would. You have to remember it is queen rearing time for them. I'm sure they are very busy this time of year.

[FindlayBee]

I have always been happy with his service. Email sometimes was slow, but that probably depended on the number of emails before me. He is the Vice President of the North West Ohio Beekeepers Association of which I am a member. I would give him a call if email is not working. One never knows if an email being sent is getting caught up in a spam folder.

[tarheit]

I'm sorry if anyone hasn't received a reply to emails. I do my best to reply to every one I receive within a couple days (even those just asking for advise or information), but I do know there have been some that haven't received a reply (because they called) either because we didn't get their email or they didn't get our reply. We had been hit by spammers that got our email blacklisted which might account for some of it. I do have someone answering the phones now 8-4 on week days which has helped significantly. The day job just didn't let me answer all the calls, and it was often a choice between returning messages or working the bees so orders could be filled. Just the normal growing pains, but we are adapting and appreciate any customer feedback. You can't fix what you don't know is wrong.

Thanks,
-Tim

[heus]

I am still very happy with how fast you send out your woodenware.