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  1. #341
    Join Date
    Nov 2010
    Location
    Weatherford,Texas,USA
    Posts
    431

    Default Re: Russell Apiaries

    I am into RA for $617 paid 11 months ago. I will be calling the Miss AG tomorrow. I did send a few emails on their site and have not recieved a response yet. I tried my best to be patient but this is insane to take some ones money and not provide the product and stop all communication..

    I am looking for their physical address so I can send them certified letter and will be looking for an attorney in Mississippi
    "It's better to die upon your feet than to live upon your knees!" Zapata

  2. #342
    Join Date
    Jun 2010
    Location
    Hattiesburg,MS
    Posts
    45

    Default Re: Russell Apiaries

    Russell apiaries
    212 fanning landing circle
    brandon, ms 39047

  3. #343
    Join Date
    Mar 2009
    Location
    columbus,ohio,USA
    Posts
    525

    Default Re: Russell Apiaries

    Bottom line for me on the year. I got my queens and every single one had to be combined.
    Chris Cree
    Cree's Bees

  4. #344
    Join Date
    Dec 2005
    Location
    Ft. Collins, Colorado
    Posts
    493

    Default Re: Russell Apiaries

    Don't forget or hesitate to go back to your cc company directly. They're trained in fraud, prevention and taking care of their cardholders, you vs. this other outfit.

  5. #345
    Join Date
    Nov 2010
    Location
    Weatherford,Texas,USA
    Posts
    431

    Default Re: Russell Apiaries

    Would the credit card company work with a charge that is 11 months old?
    "It's better to die upon your feet than to live upon your knees!" Zapata

  6. #346
    Join Date
    May 2012
    Location
    Sacramento, CA, USA
    Posts
    2,437

    Default Re: Russell Apiaries

    I dunno, you would have to contact your CCC and see what their time frame is.

  7. #347
    Join Date
    Nov 2010
    Location
    Weatherford,Texas,USA
    Posts
    431

    Default Re: Russell Apiaries

    Did anyone have success with the Rankin County SO? I called them today and they told me to contact my S.O.
    "It's better to die upon your feet than to live upon your knees!" Zapata

  8. #348
    Join Date
    Dec 1999
    Location
    DuPage County, Illinois USA
    Posts
    9,196

    Default Re: Russell Apiaries

    S.O.? Do you mean States Attorney?
    Regards, Barry

  9. #349

    Default Re: Russell Apiaries

    Here is the link for the Mississippi States Attorney General. Hope that this will be some help to you.
    http://www.ago.state.ms.us/

  10. #350
    Join Date
    Dec 2005
    Location
    Ft. Collins, Colorado
    Posts
    493

    Default Re: Russell Apiaries

    Yes to the 11 months old. My first order was 15 months with no queens, no response etc.... I started my disbute on 9/14 so we'll see what happens.... Good luck, but don't give up and let them keep your money. I'm sure they think you will just get disgusted and quit, but don't if possible. Let your cc company know your not happy. They'll fix it, hopefully.

  11. #351
    Join Date
    Apr 2011
    Location
    greer south carolina USA
    Posts
    140

    Default Re: Russell Apiaries

    i did work in construction and did my own collections. a thunderous knock on the door Sunday morning at 5 am always worked!

  12. #352
    Join Date
    Nov 2010
    Location
    Weatherford,Texas,USA
    Posts
    431

    Default Re: Russell Apiaries

    Barry
    S.O = Sheriffs Office, at least for me
    "It's better to die upon your feet than to live upon your knees!" Zapata

  13. #353
    Join Date
    Sep 2009
    Location
    Beulah,MI
    Posts
    75

    Default Re: Russell Apiaries

    Barry, I don't think Long Creek Apiaries took payment in credit cards, most likely because he would have to answer to these credit card companys. Cashed checks are just pieces of scrap paper I guess

  14. #354
    Join Date
    Jul 2010
    Location
    Chittenango, NY, USA
    Posts
    113

    Default Re: Russell Apiaries

    I found this posted on the Russell web site:

    Holdover/Transfer orders and Cancellations

    Due to the many struggles that we have faced during the 2012 season with the storm damages, the traggic loss of vital members of our crews, a large turn over of office staff, and the discovery of major health issues of our administration, there were significant breaks in our abilities to communicate with our customers. As a result, a small amount orders were not shipped. While the majority of the customers that were effected by this have rescheduled their deliveries to spring of 2013, you are welcome to request that we cancel your order instead if you would prefer. To have your 2012 order shipped in 2013 by the main company, shipped by your Local Russell Apiaries location, or request a cancellation, please send an email to russelltransfers@yahoo.com

  15. #355
    Join Date
    Dec 2005
    Location
    Ft. Collins, Colorado
    Posts
    493

    Default Re: Russell Apiaries

    I saw that yesterday also. All I can say is it's about time!! Will be interesting to see how long it takes to get additional feedback if you do reply to the link. I just went through the cc company. Have a little trust lacking with RA 6 months after the fact!

  16. #356
    Join Date
    May 2010
    Location
    Stevenson, Washington, USA
    Posts
    181

    Default Re: Russell Apiaries

    I'm a little leery of "canceling" my one-queen order. I'm not sure that "refund" is part of "canceling"?

    I guess I'll cross my fingers for spring 2013!

  17. #357
    Join Date
    Jan 2011
    Location
    Great Falls Montana
    Posts
    3,527

    Default Re: Russell Apiaries

    If you read, past tense; the disclosure on cancellations at Russells website, it clearly stated that refunds were at their discretion because they had invested money to plan and produce your order. Don't stop any other actions to collect your money because of this.

  18. #358
    Join Date
    Feb 2012
    Location
    Slippery Rock PA
    Posts
    40

    Default Re: Russell Apiaries

    After months of sending emails I finally received a response from Russell Apiaries today. They only owe me 137 bucks but I still want it back. I feel bad for all the problems they have had and wish the company the best but I still want my money back and would like to see them pay everybody back. Here's what the email said:

    Thank you for contacting us. Your request has been recorded and will be reviewed and processed as soon as possible.

    Russell Apiaries

  19. #359
    Join Date
    Sep 2011
    Location
    Santa Rosa County, Florida
    Posts
    358

    Default Re: Russell Apiaries

    You do realize that "reviewed and processed"is double talk.Wouldn't it have been simpler to say ,"we are sending a refund by return mail"?

  20. #360
    Join Date
    Apr 2012
    Location
    Andover, Ohio
    Posts
    166

    Default Re: Russell Apiaries

    Not that it matters but lots of grammatical and spelling errors on their home page.
    USDA Zone 5B

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