This thread will stop when new "victims" stop...
Sadly, because RA continues to take orders, it appears that for 2012, it will not end...
Ladies and gentlemen, please keep the thread on-topic, and refrain from analyzing motives. Thanks.
So many weeds.......so little time.
I can't say I've found anything malevolent in RA's dealings with me, but it's been a couple of years. I'd like to chalk it up to growing pains and adjusting to a very positive product in high demand. Sometimes the drama and hyperbole needs to be taken down a notch. Nobody's perfect, but good communication can sure salve, and solve a lot of problems.
I am amazed the number of people who don't read the consumer reports section prior to ordering, even if they fail to search the archives and merely start a new thread with, "Anyone have any experience with XYZ?" With information at their finger tips and mouse clicks, why are there so many new "victims?"
Beekeeping With Twenty-five Hives: https://www.createspace.com/4152725
Still no sign of my 15 MAY queens! Those poor folks at Russells must be worried to death about it.
rest easy Vance no one over there will miss any sleep. lol
I've been holding my breath since may 20th. can't hold it any longer. lol
With the season getting so shot I gave up on the Moonbeams I had ordered and sent a message to Rob telling him I would take Danish in their place. Two days later I had an email from Victoria that 5 Danish were shipped and a SKC would be shipped later if I still wanted it.
Queens arrived the next day. Danged UPS driver would have left them on the porch in the hot sun if the wife hadn't spotted him walking away! Package lable states very clearly do not leave in the sun!
"Can't never did do nothin'" Grandma Heltsley
You have to be proactive. Let your UPS Depot know you want them to hold them so you can pick them up at the Depot. You should not expect a driver, w/ all they have to keep track of, to read anything.
The answers are the end. The questions are the journey. Journey on.
Does proactive mean not expecting UPS employees to do the job they are paid for? I will never forget the first time i heard that word. We were supposed to be Proactive in eliminating Buzz Words from our official correspondence! Of course that was a guvmint job during the Clinton Administration.
Interesting Preciousbeesfarm, I got my queens June 1 and out of the 6, 3 Sunkist, 3 Moonbeams, only got 1 drone layer out of the group. Obviously it wasn't a very good batch or they were pulled and held over the Memorial day weekend, or the little guys, us, got the duds. Only RA knows about that. But pretty interesting that a couple of us indeed didn't get quite the quality that we were looking for. At least you got some replacements, I got the cold shoulder as others have.
Ha Ha! Proactive in eliminating Buzz Words. Very funny Vance, a great oxymoron.
44 years, been commercial, outfits up to 4000 hives, now 120 hives and 200 nucs as a hobby, selling bees. T (mostly).
I’m not too fond of the word proactive either. I worked for a fellow who, whenever things didn’t go exactly right would tell everyone that they needed to be more proactive. I remember that we had a load of equipment shipped, the shipping company lost it for a week and when it finally arrived much of the stuff was damaged. The old fool still insisted that we could have headed it off if we’d been more proactive. That was over a decade ago….and the word still pi…..annoys me.
Experience is a hard teacher because she gives the test first, the lesson afterwards
Those with long term relationships with RA tend to be supporters, I did not worry about intent to make right, I did worry about ability to make it right.
When RA is able to make something right, I take it as a positive sign. I am glad to read those posts.
Enough has been said to warn anybody of the troubles. A good post should not be a call to go negative.
Dare I ask if anyone has an email or phone number for RA? I've had no contact since sending them my money, and want to try to arrange delivery for next year, instead of this one, and their website appears to be down...
You're confirming what I thought. I also got bees that arrived on June 1. They were supposed to arrive (guaranteed by USPS in fact) on the 31st, but they sat an extra day in the Jackson MI USPS facility according to their tracker. That shipment was pretty much all rejected, except 1 non layer. There was another person or two who got bees early june (I presume also June 1) with that problem. I suspect that whole batch was damaged from sitting in heat. Enough to harm the queens without killing them, as prior and following RA queens didn't have that problem. Also you might try and contact them further. They made good on replacing my queens at their cost.
Rob Hughs there is keeping a list of orders moved to next year. When the site is up, it will be again, if you take his name on a posting it will bring up the RA e-mail link. Also through contact us above I believe.