Quote Originally Posted by Barry View Post
When there are many other companies that produce an equally quality product
Quote Originally Posted by Barry View Post
It's an irrelevant question. . . . This thread isn't about queen quality.
You appear to be the one that is bringing up quality of the product. It's reasonable to ask what basis you have for evaluating the quality of the product. If you have not seen the product first hand, how can you evaluate it? How can you claim it is "equal" to others in the industry?

To talk about the customer service, when you have not experienced it first hand, or to talk about the quality of the product as it relates to others in the industry, when you have not experienced it first hand, is a little beyond the point of a consumer reports thread, is it not?