New to beekeeping. I picked up 2 five Frame Nucs. One was huge!!! The bees look healthy and happy. The nucs had brood and honey and lots of bees. It's clear to me that Mike takes the health of the bees very seriously.
I found the website easy to navigate and called Mike the owner several times (new to beekeeping... like I said) and he was great. Very friendly and answered all of my questions. His voice mail is often full, but if you send him a text he's pretty quick to respond. I needed a refund on hives and he put it in less than a week after I requested it. (like 2 days after)
I now find myself queenless (I may have squished her) in one of my hives. Today I ordered an emergency queen through them. I should get it in a day or two. I'll let you know. Overall my Experience with White Oak Apiary was pretty great. I would recommend them to other people.