There are always unhappy people in the world but, they should not expect someone to pay for their misfortune. I purchased queens for Dr. Russell this spring that have performed less than expected. I have not, nor will I approach them about their production because we have had less than 4" of rain here in Texas since March. Should have had upwards of 20". Ponds are dry, expecting 30% loss of all trees, no grass or forbs to be found. People with late shipments could have far worse problems.
Dr. Russell has developed queens with specific traits that benefit people in specific parts of the country due to climate,or other varables. I for one, will remain a loyal customer as long they will sell to hobby/sideliners. They have done a extraordinary job, recovering from their problems, both health and weather related. Dr. Russell deserves the utmost respect for the wealth of information he has bestowed on us. He has unshelfishly given us way more information than he probably should have. Many things that probably should be treated as trade secrets.
With all of that said, people with petty problems need to step back and take a look at all the good they have done for us and the industry.
Great Job Dr. Russell !!!!