I was curious if anyone has had any issues with Russell apiaries.
I ordered 60 queens for the last week of March and received confirmation on the 23rd that they would be shipped on the 28th. Assuming there would be any issues, meaning that by the 23rd they should have been mated and allowed to proof out for a couple days before shipping. I received a broadcast style email indicating weather issues for the 28th and 29th time frames. I checkked the weather at there location and it only called for cloudy skies on the SHIP date. Additionally, the phone number they have listed is always either busy, no answer, or the ole' this VM box is full and you can't leave a message. My issue is that with a company as large as Russell Apiaries advertises its self to be the customer service is just not there.
I was asked to PAY in ADVANCE for my queens. I feel that I have some cause for concern at this point.
I have tried to communicate with Russell Apiaries but don't feel satisfied with the service.
I also ordered 50 queens from another supplier here on beesource for the same time period, paid in advance, and will be delayed there to.
Think it's time to start learning how to raise my own queens!!