I called the Fresno Dadant on Friday to ask if they had the items I needed in stock before I drove there. I ran thru my list of about 15 items and the guys who answered the phone told me" yes he had it all". I asked if he was SURE as I was driving almost 3 hours to get there. He said he was positive.
So I drove down to Dadant on Tuesday.
They asked me to bring my car around so they could load the trunk.
I asked the warehouse guy who filled the order if he is SURE it's all in there that the last time I was there HE left a few things out of my order. He said YES he was POSITIVE!!!!! Ok I guess I didn't want to be a bee-atch and rifle thru my trunk and check.
What a mistake!! Got home and they left out all 3 of my migratory lids, 10 plasticell foundations, and one of my honey strainer(he put 2 in there) What the heck!!! I'm fumin!!
I called right away and very nicely explained what I was shorted and was told he'd check into it and get back to me in a little while. That was about 3pm. Never heard back.
Called back this morn and got an excuse about the lack of return call and was told the migratory lids were on back order as was the honey strainer. And they just miscounted the foundation. Oops. I told him I called on Friday to make sure the stuff was in stock and this was really unacceptable. I really sensed he didn't give a flying whoopie- at all. I explained that I had been to this branch 4 times and 3 of them my order was screwed up. He didn't care about that either.
My issue is that I don't want to burn bridges. It's the closest bee supply and I was told they will be the one of the only ones to carry mite away strips.
What do ya think? I'm not one to be mamby pamby but I've also learned not to spout off when I'm pissed.