Re: Dadant Order
Welcome to a new world.
Originally Posted by usaairforceeod
I've only dealt with the head office, but have noticed some gliches once-in-a-while. They always make it right and a little extra along the way.
I think part of the problem is you and 10's of 1,000's more just like you starting up each year.
It seems to double each year the last few years.
They have a lot of long time employees and of course some turnover but the main thing is they are one of the few places actually adding to their workforce.
The newbee help gets used to only packing the most popular item, doesn't realize there are two different #'s with the same name.
I saved a hassle one time when I happened to be back in shipping during a mad rush with a 2-sheet order. An experienced gal was getting the big stuff boxed up and someone I had never seen before was boxing up the small stuff.
But I didn't know it was mine until she carried it across the room and stacked on my pile.
I'm a single guy and watch everything so I had noticed when she stretched up to dig out a plastic scratcher instead of the new SS model.
They unsealed the box and showed her where the other design was.
When they said that was all of it I grabbed one of the boxes and carried it out to my vehicle. Got it in and things rearranged, turned to go back for more and there were 6 gals lined up with boxes and more coming out the door.
That was a quick load, with plenty of apologies.
And these gals had stacks of orders done for shipping, others for pick-up and lots more to do.
And they thanked me.
Sorry for the book, but what I'm trying to say is I think they're a good USA company and will do you right.
What I get wouldn't pay the coffee bill but top to bottom acts like I'm doing them a favor buying there.
Goodluck with your bees.
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