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  1. #1
    Join Date
    Mar 2010
    Location
    Mechanicsville, Md USA
    Posts
    11

    Default H.Thomas Krantz Beekeeping Supply

    This is a small company out of Frederick, Md. I obtained my 2 nucs from them this year and a shipment of woodenware. I have been extremely happy with this company. Chris is the person I dealt with both times, and I must say he has gone out of his way to make sure I was more than satisfied. I highly recommend them based on my dealings with them.

  2. #2
    Join Date
    May 2009
    Location
    Frederick, MD
    Posts
    167

    Default Re: H.Thomas Krantz Beekeeping Supply

    Thank you, it was nice meeting you! I appreciate your feedback.

  3. #3
    Join Date
    Mar 2010
    Location
    Mechanicsville, Md USA
    Posts
    11

    Default Re: H.Thomas Krantz Beekeeping Supply

    Chris-I didn't know you were on this forum. The thanks goes to you really, for going out of your way every time I came to you for something. By the way the nucs are doing great!! Growing very well. My son wants to start hive next year so you will get the business. Thanks again.

  4. #4
    Join Date
    Jul 2010
    Location
    Orange, Virginia, USA
    Posts
    382

    Default H.Thomas Krantz Beekeeping Supply

    http://htkbeesupply.com/index.php?route=common/home

    Alls I have to say is excellent.

    I got 2 nucs today. They were well packaged and a lot of additions were added for little to no cost. Great pricing, pretty good selection, and if you see something you want that is cheaper elsewhere, give them a call.

    Great communication, customer service in answering all questions.

    Giving them a shout out!

  5. #5
    Join Date
    Apr 2010
    Location
    Woodstock, CT
    Posts
    39

    Default Re: H.Thomas Krantz Beekeeping Supply

    I have purchased equipment from several different supplies before, but had never purchased wooden ware from H.T. Krantz until recently. I purchased ten select unassembled hive bodies. Unfortunately, the box joints fit poorly. The fingers were too wide to fit into the corresponding side. I had to trim the top portion of each finger of the short side in order to assemble the boxes. Maybe a bad batch, but glad I didn't order more.

  6. #6
    Join Date
    May 2009
    Location
    Frederick, MD
    Posts
    167

    Default Re: H.Thomas Krantz Beekeeping Supply

    Our finger joints are made to fit tight, its that way so the box is stronger. The fingers are not wider than the joint, they're about the same size giving you a tight fit. Most of my customers purchase them from us for just that reason. They're easily assembled using a rubber mallet and generally only takes about 3 to 4 hits per side to interlock the joints together. I would have been more than glad to have helped you with your assembly if you would have contacted me. A simple phone call or email and you wouldn't have had to go through trimming the fingers.

  7. #7
    Join Date
    May 2009
    Location
    Frederick, MD
    Posts
    167

    Default Re: H.Thomas Krantz Beekeeping Supply

    I've uploaded a video going over the finger joint assembly. This box is from the same batch as the customer who left a complaint above.




  8. #8
    Join Date
    Mar 2010
    Location
    Mechanicsville, Md USA
    Posts
    11

    Default Re: H.Thomas Krantz Beekeeping Supply

    Peakebrook- I know I am late to this but I have always been happy with the quality of the woodenware from Krantz. I am not sure what happened in your situation but I know if you ever find you have a problem in the future a phone call to Krantz and I would bet the problem would be corrected immediately. I really appreciate the service I have recieved even at the last minute and asking for a rush Krantz made it happen for me.

  9. #9
    Join Date
    Feb 2013
    Location
    Frederick, MD, USA
    Posts
    13

    Default Re: H.Thomas Krantz Beekeeping Supply

    I found HTK Beekeeping Supply through this forum and I went down to the new retail location and met Chris. I'm starting over from scratch this year, and Chris was super helpful and had everything I was looking for and then some. I think I was his first retail customer.

    It's great to get good prices and not have to pay shipping! I would drive from out of state to do business with Krantz. I'm glad I don't have to.

  10. #10
    Join Date
    Apr 2013
    Location
    Pitman, New Jersey, USA
    Posts
    34

    Default Re: H.Thomas Krantz Beekeeping Supply

    I ordered a bee suit for my daughter from them on the 14th of May. According to my bank, the payment went through on the 15th. As of today, the only thing i've gotten from them was the automatic confirmation e-mail that my order was processed. I e-mailed them last week (because their website says that e-mailing is the preferred contact method), and haven't gotten a response yet. I'm wondering what is going on. It's not like they are shipping the thing to Edmonton, I'm only about two hours away. I understand that they are a small company, and I also get it if the items I ordered are out of stock. But my daughter doesn't want to hear my excuses. If they had said something up front, it would have been different and i was always under the impression that companies don't charge your credit card until the items ship. I hope to get a response from them soon, and look forward to doing more business with them in the future if everything works out.

  11. #11
    Join Date
    May 2009
    Location
    Frederick, MD
    Posts
    167

    Default Re: H.Thomas Krantz Beekeeping Supply

    Hello, You sent an email to us on the 23ed. I received no other email last week from you. I'm trying to keep up with emails as best as I can. We also have an auto reply up right now letting customers know that we are a little behind and are answering emails and shipping orders as fast as we can. That auto reply goes out to every email sent to us. I've been up since 5 am and I'm now sitting down to answer emails at 7pm and will be doing so for the next few hours. I understand its just for a suit and you are close but right now we are processing orders in line as they come in. Earlier in the year we tried to send out smaller orders right away but found that all that did was just compound on top of each other and the other orders were taking longer to fill. Right now its a double edged sword. If I sit down and answer emails the same day they come in then we aren't producing product and we're falling even behind on orders. But if I'm in full production for 12 hours a day then I don't get to emails. I am balancing between production, packing and emails as best as I can. Normally this time of the year we have slowed down a bit but so far this year we are doing much more business at this time of the year. As I was packing orders earlier today for shipping we were packing orders from May 14th so your order will most likely get pulled when I get into work tomorrow if it didn't already get pulled today.

  12. #12
    Join Date
    May 2011
    Location
    Gloucester County, New Jersey
    Posts
    208

    Default Re: H.Thomas Krantz Beekeeping Supply

    Got my Maxant 3100P from HT Krantz.
    First class from placing the order through product delivery.
    Repeat business for sure.

  13. #13
    Join Date
    Apr 2013
    Location
    Pitman, New Jersey, USA
    Posts
    34

    Default Re: H.Thomas Krantz Beekeeping Supply

    Quote Originally Posted by bk21701 View Post
    Hello, You sent an email to us on the 23ed. I received no other email last week from you. I'm trying to keep up with emails as best as I can. We also have an auto reply up right now letting customers know that we are a little behind and are answering emails and shipping orders as fast as we can. That auto reply goes out to every email sent to us. I've been up since 5 am and I'm now sitting down to answer emails at 7pm and will be doing so for the next few hours. I understand its just for a suit and you are close but right now we are processing orders in line as they come in. Earlier in the year we tried to send out smaller orders right away but found that all that did was just compound on top of each other and the other orders were taking longer to fill. Right now its a double edged sword. If I sit down and answer emails the same day they come in then we aren't producing product and we're falling even behind on orders. But if I'm in full production for 12 hours a day then I don't get to emails. I am balancing between production, packing and emails as best as I can. Normally this time of the year we have slowed down a bit but so far this year we are doing much more business at this time of the year. As I was packing orders earlier today for shipping we were packing orders from May 14th so your order will most likely get pulled when I get into work tomorrow if it didn't already get pulled today.
    Thats wonderful news. My daughter will be excited, and I'll certainly be ordering through you again. Thanks for the quick reply!

  14. #14
    Join Date
    Apr 2013
    Location
    Pitman, New Jersey, USA
    Posts
    34

    Default Re: H.Thomas Krantz Beekeeping Supply

    Quote Originally Posted by Eddie Honey View Post
    Got my Maxant 3100P from HT Krantz.
    First class from placing the order through product delivery.
    Repeat business for sure.
    Wow, you're close, and I may be in the market for some chimney service in the near future.

  15. #15
    Join Date
    May 2011
    Location
    Gloucester County, New Jersey
    Posts
    208

    Default Re: H.Thomas Krantz Beekeeping Supply

    Quote Originally Posted by rnsykes View Post
    Wow, you're close, and I may be in the market for some chimney service in the near future.
    Sure thing

  16. #16
    Join Date
    Feb 2011
    Location
    Franklin County, PA
    Posts
    456

    Default Re: H.Thomas Krantz Beekeeping Supply

    I like the shallow boxes I got from H.T. Krantz They are nice quality and the shallow wooden frames from them are nice too.
    I'm glad that they are out there and will purchase from them again. Jeff

  17. #17
    Join Date
    Jan 2013
    Location
    Harrisonburg Va
    Posts
    172

    Default Re: H.Thomas Krantz Beekeeping Supply

    I ordered a ultra breeze type jacket from them ....took awhile ..I had questions about sizing it and they emailed my back fast...I like jacket although the zipper is on wrong side...not the back..the left...women's ...no problem...guess they thought honeybeebee was female. :-) and they have a store now ?... I'm going ....beautiful area and near a casino

  18. #18
    Join Date
    May 2009
    Location
    Frederick, MD
    Posts
    167

    Default Re: H.Thomas Krantz Beekeeping Supply

    We are about 20 minutes from the WV line and another 10 minutes drive is a rather large casino and horse track. Just don't come by this weekend, we'll be closed this weekend.

  19. #19
    Join Date
    Jun 2011
    Location
    Strafford, MO
    Posts
    28

    Default Re: H.Thomas Krantz Beekeeping Supply

    How long did it take from the time you placed the order to receive the extractor?

    What time of year did you order?

    I ordered on the 26th or 27th of June, order was processed on the 28th. I received a confirmation email on the 28th but nothing else. I sent an email via their website over the weekend and received a response Monday saying Maxant was running 4 weeks behind. dropped a PM to Maxant on here and was told 2 weeks or less.

    I wish I had known it would take a month to get the extractor, I was 30 min. away from Dadant on a trip recently but thought I would save $80 and get a comparable product.

    The wait is a little upsetting as was the lack of communication until I initiated contact. Mann Lake, Dadant, and Kelley have always been quick to at least notify if there was a supply issue so if you need to change your plans you can.

  20. #20
    Join Date
    May 2009
    Location
    Frederick, MD
    Posts
    167

    Default Re: H.Thomas Krantz Beekeeping Supply

    Its 4 weeks from the time of order. Its been noted on the product page on our website that these are shipped directly from Maxant and that they are running 4 to 5 weeks for about a 5 weeks. We never hid the fact that they're behind. I put it on the website in the largest font possible so that before you even purchase the extractor that you have the option to not purchase it because of the delay. Which is why we don't trap you into the order then tell you after words that its going to be a longer wait.

    There is a reason that maxant is 5 weeks on extractors, its because they are by far the best extractor on the market. Every one is starting to extract and everyone who doesn't yet have an extractor is looking everywhere for one. If I had 50 on the shelf I could sell each one tomorrow. Its the nature of the beast with a seasonal operation. I'm sorry that you are upset for the delay but we don't manufacture these and I've tried to notify anyone ahead of the purchase that these are behind.

    maxant.JPG

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