Re: Attn. MANN LAKE shoppers
I just got my order of frames and foundation. They look good, only one issue with the order. They forgot to put half of the side bars in the order, so the number of side bars equaled the number of frames. I called them and they were very apologetic and offered to ship them out today.
My personal opinion is that everyone can make mistakes, what separates a good company from a bad one is how the respond. Mann Lake took care of the issue right away in a sincere manner. To me that is the mark of good customer service.
4 Years. 9 hives. Tx Free. USDA Zone 5b.