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  1. #1
    Join Date
    Jul 2006
    Location
    Croswell, MI USA
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    21

    Default Should bulk honey be liquid or crystalized

    I've had a customer complain because I sold them crystallized 5 gallon pails of honey. What is the standard practice? I could heat them before shipping but I thought that folks who buy bulk honey would expect that it might be crystallized by this time of year?!? Should I add a surcharge for warming sugared honey?

  2. #2
    Join Date
    Sep 2009
    Location
    Dexter, Maine
    Posts
    1,037

    Default Re: Should bulk honey be liquid or crystalized

    People expect to receive a ready to eat/use product.

  3. #3
    Join Date
    Feb 2009
    Location
    Pigeon Falls, WI
    Posts
    2,528

    Default Re: Should bulk honey be liquid or crystalized

    Pure raw unheated honey is supposed to sugar but all honey consumers don't know that. I wouldn't charge a "fee" for liquifying but would charge a different price for liquid honey versus raw unheated honey. A granulation label on your buckets describing the natural tendacies of honey could maybe save some headaches. Also letting your customers know that it would probally be granulated(when you know it is) would let you know what they expect before you ship it. A old fridge with light bulbs on the bottom(inside) hooked to a thermostat to regulate the heat at 100-120 deg is a cheap way to liquify granulated pails. Put a thin steel/aluminum heat diffuser plate above the bulbs and a rigid rack above that to hold pails.

  4. #4
    Join Date
    Jun 2008
    Location
    Sacramento,California,USA
    Posts
    3,804

    Default Re: Should bulk honey be liquid or crystalized

    Here in CA there's a label change happening. One of the rules to follow if you are selling it labeled as honey, is that it cannot be treated/processed/heated to decrystalize or prevent crystalization.
    “When one tugs at a single thing in nature, he finds it attached to the rest of the world.” – John Muir

  5. #5
    Join Date
    Sep 2009
    Location
    Dexter, Maine
    Posts
    1,037

    Default Re: Should bulk honey be liquid or crystalized

    so what would you have to label it once it's been heated?

  6. #6
    Join Date
    Jun 2008
    Location
    Sacramento,California,USA
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    3,804

    Default Re: Should bulk honey be liquid or crystalized

    I was going to post something but.... Never mind, disreguard all I just said, I got all my info wrong. shhhh, I think it's a senior moment!
    “When one tugs at a single thing in nature, he finds it attached to the rest of the world.” – John Muir

  7. #7
    Join Date
    Jul 2006
    Location
    Croswell, MI USA
    Posts
    21

    Default Re: Should bulk honey be liquid or crystalized

    Thanks all; I have all the warming facilities so I guess I'll just be sure it's liquid before I ship. It's easier than worrying about labeling, two products, etc.

  8. #8
    Join Date
    Aug 2002
    Location
    Nehawka, Nebraska USA
    Posts
    46,384

    Default Re: Should bulk honey be liquid or crystalized

    I would have expected it to be crystallized... I guess in the future I'll specify...
    Michael Bush bushfarms.com/bees.htm "Everything works if you let it." ThePracticalBeekeeper.com 40y 200h 37yTF

  9. #9
    Join Date
    Aug 2005
    Location
    Silicon Valley, CA
    Posts
    1,235

    Default Re: Should bulk honey be liquid or crystalized

    Mr. Marler,
    From your earlier post "One of the rules to follow if you are selling it labeled as honey, is that it cannot be treated/processed/heated to decrystalize or prevent crystalization."
    This is not exactly correct.

    From the new CA law "(1) Honey shall not be heated or processed to such an extent that
    its essential composition is changed or its quality is impaired."
    From this I would infer that honey may be "warmed" but not too hot.

  10. #10
    Join Date
    Dec 2005
    Location
    Brasher Falls, NY, USA
    Posts
    27,758

    Default Re: Should bulk honey be liquid or crystalized

    Now that you know that the customer may not want crystallized honey you might want to ask them when the order. I wouldn't want to take the time to liquify any buckets that I didn't need to.
    Mark Berninghausen To combat Ebola, please consider supporting http://www.doctorswithoutborders.org


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