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  1. #61
    Join Date
    Aug 2008
    Location
    Tunkhannock, Pa USA
    Posts
    25

    Default Re: Dealings with Long Creek Apiary

    Listen, don't go through all the channels I did... just go direct to the United States Postal Service... He advertized in the Am Bee Journal and you sent him money which he neither refunded or sent product... that is a "Federal" offense and he will have the Government to deal with then. I was just being "nice" by not going there first. Don't be nice.. .he doesn't deserve it. And I would call and talk to Marta at the magazine and tell her what he just said.. that "anyone" complaining on these posts will not be sent money or bees until 2010. I posted back to him so you should see that post come up. Let me know how you make out... I am 100% behind you and anyone else that he screws over.

  2. #62
    Join Date
    Jan 2009
    Location
    Cocke County, Tennessee, USA
    Posts
    70

    Default Re: Dealings with Long Creek Apiary

    Quote Originally Posted by beemaster01 View Post
    No bees will be shipped to anyone complaining here. It would just be another chance to post a negative remark. It is tempting to take a year or two off (take a long vacation).
    Where did this message say anyone will not be paid? I wish to apoligize to the readers of this forum, I didn't know that anyone was going to make things up and mislead you.

  3. #63
    Join Date
    Jul 2004
    Location
    tulsa, ok usa
    Posts
    2,264

    Default Re: Dealings with Long Creek Apiary

    Beemaster01, I have been watching this thread with a great deal of interest. Beesource is a great place to improve ones image even if a complaint is posted. It all depends upon how you handle the complaint. Read this thread and see how a complaint about slow service was turned into a positive thread. http://www.beesource.com/forums/showthread.php?t=232855 The person who posted the complaint is still a customer. Also I believe how I handle the complaint is partially reponsible for the following thread of very good feedback. http://www.beesource.com/forums/showthread.php?t=234303

    I would also take a look at part of your web site. Wording such as "We DO NOT guarantee a ship date ..." comes across as very vinegary and defensive where " We regret we are unable to guarantee a ship date" sounds much more customer driven.

    I will give you the benifit of the doubt and order some Russian queens from you. I have always wanted to try a few Russians.

    Just my two cents.
    Home of the ventilated and sting resistant Ultra Breeze bee suits and jackets
    http://www.honeymoonapiaries.com

  4. #64
    Join Date
    Aug 2008
    Location
    Tunkhannock, Pa USA
    Posts
    25

    Default Re: Dealings with Long Creek Apiary

    Your quote.. "no bees will be shipped to anyone complaining here" Well, you still have their money... same thing. You are threatening people... not good.

  5. #65
    Join Date
    Jun 2008
    Location
    West Chester, PA. USA
    Posts
    7

    Default Re: Dealings with Long Creek Apiary

    Quote Originally Posted by magnet-man View Post
    I will give you the benifit of the doubt and order some Russian queens from you. I have always wanted to try a few Russians.
    I placed my order late in January. I received my package in June. The bees are doing well. I will be ordering Russians from Dave again!

  6. #66
    Join Date
    Jun 2009
    Location
    Paulding County, Georgia
    Posts
    125

    Default Re: Dealings with Long Creek Apiary

    Quote Originally Posted by beemaster01 View Post
    Oh, yea of little faith! I had informed everyone, including those here posting on this forum, that refunds will be made. Those that have not received their refunds yet will get their money. By the way, posts here had nothing to do with refunds as other people that were due money have also received their refunds. We will be waiting to see if those that have complained in other venues will be as quick to inform them that the situation has bee resolved. I certainly won't hold my breath until that happens!
    I live a short drive from your apiary and WAS looking forward to buying some Russians from you. Not going to happen now. To say I've soured on your "customer service" is an understatement. I'll pay to have them shipped from elsewhere.

  7. #67
    Join Date
    Jan 2003
    Location
    Kiel WI, USA
    Posts
    2,368

    Default Re: Dealings with Long Creek Apiary

    Quote Originally Posted by beemaster01 View Post
    No bees will be shipped to anyone complaining here. It would just be another chance to post a negative remark. It is tempting to take a year or two off (take a long vacation).

    Complaining here is the only thing that got me a refund.

  8. #68
    Join Date
    Feb 2009
    Location
    Prairie Co, Ark
    Posts
    48

    Default Re: Dealings with Long Creek Apiary

    Quote Originally Posted by dcross View Post
    Complaining here is the only thing that got me a refund.
    I do wish i had found this thread 15 months ago before placing my order with Long Creed Apiary.

    After seeing my complaint on another thread he has contacted me about ordering particulars and has seemed reasonable and business minded. We will see how it goes.

    A tip of the hat to those who have pressed this matter. thanks

  9. #69
    Join Date
    Nov 2009
    Location
    Bulls Gap,Tennessee, USA
    Posts
    17

    Default Re: Dealings with Long Creek Apiary

    I was satisfied, but he slower than heavy sugar syrup on a cold day.

    Plus the place is a little bit of a mess with all the frames of old comb lying around the place
    Last edited by DrakeB; 11-29-2009 at 07:26 PM.

  10. #70
    Join Date
    Jun 2009
    Location
    knoxville, tn
    Posts
    679

    Default Re: Dealings with Long Creek Apiary

    Do or did they have and connection with Tony's Bees in Parrotsville several years ago? I had bought some queens from Tony's and had good luck with them, but that had to be around '85 or '86. Just wondering.

    G3

  11. #71
    Join Date
    Jul 2008
    Location
    Tulsa, Oklahoma, USA
    Posts
    663

    Default Re: Dealings with Long Creek Apiary

    I don't know that they have a connection with Tony Homan (if that is who you mean). I do think that they have a connection with Winter's Apiary in TN.

  12. #72
    Join Date
    Jun 2009
    Location
    knoxville, tn
    Posts
    679

    Default Re: Dealings with Long Creek Apiary

    I do not recall what Tony's last name is, but like I said it was around '85 or '86, he may not even be alive now.

    G3

  13. #73
    Join Date
    Nov 2009
    Location
    Bulls Gap,Tennessee, USA
    Posts
    17

    Default Re: Dealings with Long Creek Apiary

    Quote Originally Posted by G3farms View Post
    I do not recall what Tony's last name is, but like I said it was around '85 or '86, he may not even be alive now.

    G3
    If i am thinking of the correct person, yeah, he is dead.. he died a few years ago. If I recall he had massive health problems of some sort. I only met the guy once when I bought my first package of bees many years ago.

  14. #74
    Join Date
    Aug 2007
    Location
    Fairfield County, Connecticut, USA
    Posts
    4,274

    Question Re: Dealings with Long Creek Apiary

    Long Creek Apiaries came up on another thread...

    http://www.beesource.com/forums/showthread.php?t=236663

    Have any of you resolved the issues you had with the company?

    Just curious...
    BeeCurious
    Trying to think inside the box...

  15. #75
    Join Date
    Sep 2009
    Location
    Beulah,MI
    Posts
    68

    Default Re: Dealings with Long Creek Apiary

    The last communication by e-mail I received on Nov.11,2009 was that he was short on cash and shipping the bees he owes me in the spring is his best option, and that he would be letting me know if I would be getting the refund or the bees in the spring.

  16. #76
    Join Date
    Dec 2008
    Location
    McLean County, Illinois
    Posts
    165

    Default Re: Dealings with Long Creek Apiary

    The risk is that at some point one of the following may likely happen. The supplier will close shop, taking all the remaining back order payments with them. The business will collapse under its own weight as payments for future orders slow and the supplier starts having problems paying out the promised returns. Such liquidity issues often increase as more customers start asking for their money.

  17. #77
    Join Date
    Feb 2009
    Location
    Murfreesboro, TN, USA
    Posts
    1,403

    Default Re: Dealings with Long Creek Apiary

    One vicious cycle we have here. I am sorry for those that have lost money and bees and sorry for the situation of Long Creek Apiary.

    But the bottom line is communication. Between customer and company and in their ads and websites.

    Based on everything I have read, (lack of) (honest) communication by Long Creek is behind everyone's problem.
    Last edited by USCBeeMan; 02-13-2010 at 04:04 PM.
    De Colores,
    Ken

  18. #78
    Join Date
    Sep 2008
    Location
    pell city,al,usa
    Posts
    20

    Default Re: Dealings with Long Creek Apiary

    i feel sorry for each and every person who has had to deal LCA.i ordered 2 packages in 08 got one in july of that year very late.he gave me the same song and dance he is giving all of you the weather and other reasons.had to call several times to get the one package.till this day i have never received my 2nd package.i called him to send my money back for this package and still same song and dance.i have never received the money.i would never recommend LCA to anyone,because i to fill he stole my money and never tried to make things right.good luck to my fellow beekeepers,i hope you all find a better source to get your bees and do business.

  19. #79

    Default Re: Dealings with Long Creek Apiary

    I live very near to LPA. Since most of the problems with LPA seemed to be with actual delivery of the Bees I thought I might try them for one hive (since I could drive less than 45 minutes and pick them up).

    I phoned and left my Name/Number with the Wife. A few weeks goes by with no comm so I phone again and leave another message. Never received a return call - I know when to quit so I went with another supplier.

  20. #80
    Join Date
    Mar 2010
    Location
    robertsdale,Al.,USA
    Posts
    233

    Default Re: Dealings with Long Creek Apiary

    don't know how it will end ,but I spoke with a lady at LCA today inquiring about my package.They answered the phone,I asked about shipping date&she said that people who didn't get theirs last year 'cause of the weather were first on the list to be sent&then orders would be taken depending on how many were left available.I informed her I was 1 of the people from last year,got apoligies from her& told it should be delivered by mid May

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