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  1. #1
    Join Date
    Feb 2015
    Location
    Carvel, Alberta, Canada
    Posts
    23

    Big Grin Very Happy With Mann Lake Customer Service - Joshua Klitzner

    Four years back I purchased a hand crank 6/3 extractor from Mann Lake and decided to convert it with their power conversion kit this spring. After much frustration with the conversion kit and no success in getting the pieces to work together, Mann Lake sent me a new power extractor in exchange for the hand crank and conversion kit. I just put the new machine through its paces and it works like a charm. Thanks Joshua for all the hard work you had getting me this replacement.

  2. #2
    Join Date
    May 2012
    Location
    Knox, Pa. USA
    Posts
    4,936

    Default Re: Very Happy With Mann Lake Customer Service - Joshua Klitzner

    I find that surprising. Because I had them double charge me for something years ago, and after dozens of phone calls to them with nothing but excuses. I had to dispute it with MasterCard, Causing the card to be changed. and loosing my (very lucrative) Sky miles plan on the card. Have not, will not buy or recommend them for anything. But I am glad things worked well for you.

  3. #3
    Join Date
    Feb 2015
    Location
    Carvel, Alberta, Canada
    Posts
    23

    Default Re: Very Happy With Mann Lake Customer Service - Joshua Klitzner

    A wise women once told me..."Honey gets the bee, not vinegar"

  4. #4
    Join Date
    May 2012
    Location
    Knox, Pa. USA
    Posts
    4,936

    Default Re: Very Happy With Mann Lake Customer Service - Joshua Klitzner

    After nearly 2 months of pouring honey on those idiots. I decided that I had to do something before the time limit to dispute it with MasterCard expired. I got my money back, and lost my sky miles. They lost my business forever! and have the added bonus they I will tell everyone what I think of them. Including the 300 or so students I instruct annually

  5. #5
    Join Date
    Oct 2011
    Location
    Russellville, AL
    Posts
    75

    Default Re: Very Happy With Mann Lake Customer Service - Joshua Klitzner

    My experience with Mannlake nothing but good! Top notch even when problems arise. A+

  6. #6
    Join Date
    Sep 2015
    Location
    Nicholls, Georgia, USA
    Posts
    96

    Default Re: Very Happy With Mann Lake Customer Service - Joshua Klitzner

    My experince with them has been very good. Buy most of my stuff from them with very good service

  7. #7

    Default Re: Very Happy With Mann Lake Customer Service - Joshua Klitzner

    I've had good experiences with Mann lake as well.

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