I am a bee keeper for 10 years. Received 2 bee orders with about 60% dead and smelling putrid from this company. I phoned the company and Risa laughed at me and said, "haven't you ever had hot bees die before?" The smell was gagging. Needless to say, she did nothing and said to take my business elsewhere when I wrote her about it again. $240.00 later and 2 very weak hives to show. Terrible customer service and doesn't back their products. I will never give them my business again.