Norton Russian Queens - hello anyone home?
anyone else having problems getting any response at all from Chuck Norton?
I and many others ordered queens from him this spring and he was unable to complete the order. I had to chase him down to get any info at all. The order was 2 months late and he never offered any communication to keep me informed. Many many calls and emails were never answered at all.
I finally canceled a month ago and have still not received my deposit. I think Chuck is a great guy and heck of a queen breeder and I'm not suggesting he has any bad intentions.
Bottom line: his customer services sucks and is pretty much non-exsistant. How long does it take to keep up on your email on a daily basis?
My suspicion is he got in over his head this season on queen breeding and did not have the resources to fill his orders and take care of the office side of the biz.