Results 1 to 20 of 29

Hybrid View

  1. #1
    Join Date
    Feb 2008
    Location
    Pasco, Wa.
    Posts
    109

    Default Beehive Kit Order Delays

    Well, I did a lot of research, finally deciding on Betterbee.com. Ordered their 8-frame starter kit and an additional add on kit, as well as all the extras (hive hardware, wire, crimper, extra suit, etc.

    I ordered a couple weeks ago, the next day, got an e-mail, saying the hives were on backorder, would be another 10-15 days. I was nice, waited until today (13 days later). The order girl said it would be 10-15 days. She couldn't give me a ballpark answer, either of when they would be realistically be available. Tried their information line, and an older lady answered, didn't know anything about bees, said I had a wrong number.

    I just wonder if I'm going to be putting myself in a hole. As a newbee, it's going to take me some time to put all this stuff together. As it is, I'm picking up two packages in 6-7 weeks.

    I haven't heard of any problems with Betterbee, and their prices and 8-frames were what attracted me. Just hope I made the right decision.

  2. #2
    Join Date
    Apr 2007
    Location
    Cuyahoga Falls, Ohio USA
    Posts
    312

    Default

    I think you should have PLENTY of time to put together the hive and get everything else ready before the bees arrive. The hive can be put together, minus the painting, in about 2 hours.

  3. #3
    Join Date
    Feb 2008
    Location
    Seattle, WA
    Posts
    221

    Default

    I'm right there with you Bud. I ordered from GloryBee in Eugene. Not getting nervous yet, but not looking forward to assembling 60+ frames at the last minute. I think I'll use the time wisely and build a frame nailing jig.

  4. #4
    Join Date
    Feb 2008
    Location
    Pasco, Wa.
    Posts
    109

    Default

    Thanks for the pat on the back, guys.

    Guess I'm just nervous nellie. I've done all the winter reading, and continue to read. Built a nice hive stand for the hives, with a small side fence to ward off the prevailing summer/winter winds.

    Basically all that's left is to get the hive bodies and frames, build them, paint, practice a bit with the foundation/wiring.

    Jason, I'm with you regarding the frame jig. I also read where someone was using a jig to build hive bodies.

    Trying to be patient,

    Chris
    E. Washington state.

  5. #5
    Join Date
    Jan 2007
    Location
    berkshire county MA
    Posts
    1,472

    Default

    Quote Originally Posted by jasontatro View Post
    Not getting nervous yet, but not looking forward to assembling 60+ frames at the last minute. I think I'll use the time wisely and build a frame nailing jig.
    Don't forget to make a foundation board also. It really speeds up installing foundation.

  6. #6
    Join Date
    Feb 2008
    Location
    Seattle, WA
    Posts
    221

    Default

    I found that assembling my hive bodies was not all that difficult. They seemed to square up nicely on their own.


    Berk,

    I'm not familiar with a foundation board. Got a link to one?

    Jason

  7. #7
    Join Date
    Jun 2006
    Location
    Oxford, Kansas
    Posts
    1,988

    Default

    Betterbee is a good company to do business with. They will generally go out of there way to make sure you have a good experience doing business with them. Being a couple of weeks late shouldnt hurt you if you have 5 to 6 weeks before you get your bugs.

  8. #8
    Join Date
    Jan 2007
    Location
    berkshire county MA
    Posts
    1,472

    Default

    [QUOTE=jasontatro;296616]I found that assembling my hive bodies was not all that difficult. They seemed to square up nicely on their own.


    Berk,

    I'm not familiar with a foundation board. Got a link to one?

    Jason, You need to look no further than right her on Beesource.com under their plans section It called the foundation form board

  9. #9
    Join Date
    Feb 2008
    Location
    Central NJ
    Posts
    20

    Default Order Delays

    Can anyone who's ordered 10 frame deeps or galvanized covers from Betterbee (Feb. 08) post if they get their order shipped? I ordered 5 weeks ago, still back ordered.

  10. #10
    Join Date
    Feb 2008
    Location
    Pasco, Wa.
    Posts
    109

    Default

    Still backordered here (Betterbee, ordered Feb).

  11. #11
    Join Date
    Mar 2008
    Location
    Keene, NH, USA
    Posts
    240

    Default New hive arrived in 3 days

    I ordered my BeeMax starter kit from Betterbee on Wednesday. Saturday morning, Fed Ex Home pulled up and dropped everything off! Granted, I live about 2 hours from Greenwich, NY.

    It took me about 90 minutes to assemble the kit. I used woodworkers glue for strength after reading numerous posts in this forum. Again, after reading numerous posts,( I LOVE this forum!) I put my first coat of exterior latex on the exterior of the boxes. It took almost 2 hours and I plan on doing at least 1 more coat next week.

    Betterbee was very helpful with all of my questions and the lady I spoke with spent time telling me about her results since she started last year. I was very impressed with the customer service and the quick delivery. For once, seems my timing was good!

    Bees arrive May 3rd and I can't wait. I extremely grateful for all of the excellent discussions on this forum. This is heaven for a BK newbie.

  12. #12
    Join Date
    Mar 2008
    Location
    Lunenburg,MA
    Posts
    3

    Default I cancelled my order after waiting almost 6 weeks

    I decided to get into beekeeping to provide polination from my small orchard and garden. I have quite a bad taste from my first order experience from BetterBee.

    Now maybe all beekeeping supply vendors work this way but my experience with vendors supplying other industries is that if they say a product is backordered (like the wood beginner's kit I ordered on Feb 4, 2008), the time frames that they supply for when the product will be available are accurate.

    BetterBee indicated that the product would be available in 10-15 business days. 3 phone calls and almost 6 weeks later they still said they didn't have the product i.e. the product wasn't shipped (and "it should be in this week" --for the 3rd time). At this point I cancelled my order.

    I will either find my supplies elsewhere, hopefully someplace local where I can drive to and get what I need all at once, or delay beekeeping for another year when I can find a vendor who can supply product in a timely fashion.

    I wish I had done more research up front on vendors and seen some of the delivery problems that BetterBee seems to be having. I would have ordered elsewhere in that case.

    I'm glad others have had good service from BetterBee. I hope everyone in this situation continues to have good experiences. I know I will go elsewhere.

    Obviously, as a first post, take this for what it is worth. I do have a difficult time putting into words how frustrating this has been.

  13. #13
    Join Date
    Dec 2007
    Location
    Lunenburg,N.S. Canada
    Posts
    281

    Default

    CraigFromMA
    Sorry about your frustration with your first order, don't let it dampen your enthusiasm. Hopefully you have time to find another supplier, don't put it off for another year By the way, I live in Lunenburg as well, just that it's in Nova Scotia, Canada

  14. #14
    Join Date
    Feb 2003
    Location
    lewisberry, Pa, usa
    Posts
    6,080

    Default

    Maybe underestimating the recent surge in people interested in bees?

  15. #15

    Default slow in getting beehive wood orders

    My wife and I were down at Dadant's in Hamilton IL last week. They were out of deep frames. They said it has been very busy, with many people starting as hobbiests, because of CCD...
    Mike
    Bee a blessing to God and others.

  16. #16
    Join Date
    May 2007
    Location
    Hillsboro, Wisconsin, USA
    Posts
    1,672

    Default

    Quote Originally Posted by bentonbee View Post
    My wife and I were down at Dadant's in Hamilton IL last week. They were out of deep frames. They said it has been very busy, with many people starting as hobbiests, because of CCD...
    Mike
    Try B&B Honey Farm just north of you in Minnesota, near LaCrosse, WI. I just picked up several hundred frames from them - good quality, good service, reasonably priced. They will Speedy Delivery Service them to you for about 1/2 price of UPS, too. You'll probably get them the day after ordering.

    B&B HONEY FARM
    5917 Hop Hollow Rd.
    Houston, MN 55943
    Ph: 1-800-342-4811 (order only)
    Ph: 1-507-896-3955 (info)
    (7am-5pm M-F, 7am-12 noon SAT.)
    Fax: 507-896-3955
    Email: bbhoney@acegroup.cc


    MM

  17. #17
    Join Date
    Mar 2008
    Location
    Newtown, CT
    Posts
    1

    Default Betterbee performance

    I agree that Betterbee's performance is spotty and they could improve a lot of what they do. I happened to luck out with my initial main order of woodenware, including their kits, which shipped promptly in December. By March, with my subsequent orders, I was getting a lot of back-ordering, etc.

    In general, the well-run companies on the Web will tell you at the time you are ordering whether the item is in stock. If it's not in stock, they say so on the product listing (not later). The BAD companies think it's okay to ignore all this because once you have placed the order, you are reluctant to cancel it.

    Lately, I have noticed a string of BAD companies and it's looking like a trend. I order many different things, but camera stores (especially around NYC) are just liars. I just had a pack frame order from C&C outdoor, where they delayed me about 12 days claiming they had shipped it, and had not. I placed the order with REI and they shipped it the following day.

    So one of the big tests is, does the company tell you when the product has shipped and provide the tracking number? A BAD company has lots of words and excuses when you ask this, and it's a dead give-away IMHO. A good company just gives you the tracking number.

  18. #18
    Join Date
    Jan 2006
    Location
    Rainier, OR
    Posts
    247

    Default

    Bud, I'm really glad you came over to Ruhl Bee Supply, and that you had a great experience!

    I've been a member here at Beesource since I began beekeeping three seasons ago, and I'm a new hire at Ruhl (Wonderful folks, the new owners and long-time staff are busting their butts to keep up) It's been crazy busy. Took my first day off in about 10 days today to fix a plumbing issue here at the house and rest the dawgs =)

    I've also been a frequent (and overall, happy) customer of Betterbee as well as the other major online suppliers. Right now, I have some specialty gear on order (my own purchase) with two of the best, and both are claiming an additional two-week turnaround. I figure that's in addition to the normal spring delays, due to everything from backlogs to weather.

    There are TONS of new beekeepers getting on board, many of whom placed last-minute orders. Also, it seems that lots of sideliners and commercial keepers are rotating into their operations a higher percentage of new equipment. I know some suppliers of these companies are having some issues and they, in turn, are backed up.

    Doesn't excuse bad communication, of course, but I really think that the comment about suppliers underestimating the explosive new interest in beekeeping was on target. I lost my voice and perhaps the majority of my charm Monday (Package Day!) calming the nerves of beekeepers whose shoes I was in only a few years back--but the best part was fielding calls (when I could get to the phone) from triumphant newbs crowing about the rush of their first package install =)

    Patience---your stuff will get to you! And if you're in the Portland area, come by Ruhl Bee Supply and say hello. Just don't ask for 100 assembled hive bodies filled with assembled wire/wax frames and expect to walk out the door with them...especially if the gimpy redhead with the hoarse voice is anywhere in earshot. She's deadly with a staplegun.
    Pocket Meadow Farm

  19. #19
    Join Date
    May 2007
    Location
    Austin TX USA
    Posts
    300

    Default

    Me too. We will both know for next spring to order early.

    I have a newly packaged hive of bees missing a bottom board and a top. I have them jury rigged with a ventilated top for the bottom and a piece of wood for the top, but I sure wish my order would arrive.
    ~May your hive thrive
    Aisha

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Ads