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  1. Re: RUSSELL APIARIES- FACTS, and first hand knowledge... He taught me how to raise be

    Neither will I. I paid for two queens and got nothing. So did my father who I had recommended Russell to. At this point I don't care which of them are square and which aren't or any other details...
  2. Re: What's going on with my bees? Fighting and queen found outside.

    The queen I found didn't look like either of the queens in my hives so unless they have previously superceded and I missed it, if it was a swarm it wasn't from my hives. I think I'm going to inspect...
  3. Re: What's going on with my bees? Fighting and queen found outside.

    Well unfortunately I didn't have a queen cage to put her in and she is no longer in the nuc today. Still some bees fighting but seems much less than yesterday. Would have tried to keep her had I been...
  4. Re: What's going on with my bees? Fighting and queen found outside.

    I wondered if it was a swarm but I've never heard of a swarm invading an occupied hive. Does that happen? Also curious to me that there weren't that many bees with the queen. I always thought you'd...
  5. What's going on with my bees? Fighting and queen found outside.

    I have 2 hives and other than taking the top off and peeking inside I haven't gone into the hive for an inspection in 2 or 3 months. Went to check on them early this afternoon and they were coming...
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    Re: Queens from Russel apiaries

    This was posted yesterday on their forum in response to someone that has been waiting for several months for a refund. It sounds like they may not even be checking their email right now due to...
  7. Thread: Russell Queens

    by beeker
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    Re: Russell Queens

    No clarification was needed.
  8. Thread: Russell Queens

    by beeker
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    Re: Russell Queens

    Well my dad got two queens in the post yesterday. The SKC he had ordered and they included a moonbeam for free to replace the SK that had died in the cage before being released. Got them in the...
  9. Thread: Russell Queens

    by beeker
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    Re: Russell Queens

    I'd like to give an update on my experience with Russell Apiaries. Got notice two queen (SK for my dad and moonbeam for me) would ship last week. Shipped on Tuesday and arrived on Saturday. I was...
  10. Thread: Russell Queens

    by beeker
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    Re: Russell Queens

    This pretty well sums it up. Some of you need to stop blaming the customer. In a free market if you don't satisfy your customers there is a price to be paid for that. If you don't like that, too bad....
  11. Thread: Russell Queens

    by beeker
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    Re: Russell Queens

    All good points Lauri. The excuses just don't fly when you consider there are other large operations out there that aren't having the same problems even though they also serve the hobbyist beekeeper....
  12. Thread: Russell Queens

    by beeker
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    Re: Russell Queens

    This is nothing unique to this apiary or even this industry. Russell charges a premium for their queens. There is no reason they shouldn't be able to provide communication with their customers.
  13. Thread: Russell Queens

    by beeker
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    Re: Russell Queens

    The issue is not that the unexpected happens and impacts your business. The issue is how you handle the unexpected to minimize the impact to your customers. If I could have confirmed my order online...
  14. Thread: Russell Queens

    by beeker
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    Re: Russell Queens

    Spot on.
  15. Thread: Russell Queens

    by beeker
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    Re: Russell Queens

    You either aren't reading what people are complaining about or your are intentionally mischaracterizing the complaints. If the web site indicates a queen of a certain type should ship in a certain...
  16. Thread: Russell Queens

    by beeker
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    Re: Russell Queens

    I was told that Victoria had been the only one in the office and my first two emails had gone in the spam folder which they only check once a week. It really sounds like they are just short staffed....
  17. Thread: Russell Queens

    by beeker
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    Re: Russell Queens

    I just received a response to my 3rd email so that is encouraging.

    All I can say is, you can have the best product in the world but if you aren't reliably communicating with your customers and...
  18. Thread: Russell Queens

    by beeker
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    Re: Russell Queens

    What email address did you use? I am sending to the email address russellapiaries@yahoo.com which is listed on their site and not getting any response. I've checked the junk folder too. Also sent a...
  19. Thread: Russell Queens

    by beeker
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    Re: Russell Queens

    I've also tried calling both last week and this week and the phone goes to a full voice mail. Still no response. Emailed for a third time. I've very disappointed with the lack of communication.
  20. Thread: Russell Queens

    by beeker
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    Re: Russell Queens

    I've emailed twice and tried to call to get an update on two orders, one that I placed last year and the other placed this year. So far, no response. They had a tornado that set them back and put an...
  21. Thread: Bee activity

    by beeker
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    Re: Bee activity

    Yep! I sit in my lawn chair and watch them quite often. It's very relaxing.
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    Re: Where is my queen?

    Picked up a queen from fatbeeman Friday night and put her in Saturday. Checked back Sunday and it looks like they are accepting her. Will check again next weekend. Didn't want to take a chance on...
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    Re: What constitutes mean?

    They seem rough handling those frames and boxes in that video. Is that normal? I go a lot slower and try not to squish any bees.
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    Re: Where is my queen?

    Yes I'm certain I have no queen at this point and unfortunately I don't yet have a second hive so I've got to find someone in my area that has a queen or package.
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    Re: Where is my queen?

    I talked to fatbeeman who is not too far from me and he advised I give it some time. Just went through the hive and I'm now confident I'm queenless. I've still got bees but they are spread through...
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