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I would like to just put a word in for Wilbanks. While I don't deal with them for packages now, I have in the past. During that time, Reg produced the best looking packages I have seen. They were...

Hello,

I didn't mean to come off as curt. I was just trying to shed some light on how we try to fill orders the best we can using two locations. Hope that helps.

Cheers,

Hello,

I would like to clarify a few things. First, our system will not let us charge a credit card for backordered items. Second, the system chooses the warehouse which is closest to the customer...

Hello all,

The SANTABC code can be used for free shipping if your order is over $100 and you are east of the Mississippi. It is entered into the Promotion Code field which is at the top of the...

Hello,

I would like to clarify a bit. We will be having free shipping Dec 1-19. As in years past, the order needs to be more than $100 and you need to be east of the Mississippi River (and in the...

We stock and have on hand all the spare parts for these extractors.

Cheers,
Shane
General Manager

Hello all,

The reels for this extractor do not need to be modified for the plastic frames. We modified the mold a few years ago. If you have any other concerns or questions, feel free to contact...

The scale was tared with an empty package. The construction of the packages is standardized so the weight of the empty packages will not vary significantly. At the time I was weighing the packages,...

Hi All,

I was/am concerned about the report of light packages, specifically those from Gardner's since they supply us. I was there Friday to pick up a load. This thread was a topic of...

Hello,

Everyone. We certainly regret the situation with those feeders. We received the incorrect parts. We have new feeders on the way (no not from China). Certainly, they should have been checked...

Hello all,

Let me clear up a few things and set the record straight. We will have 3 pickup dates in NC and 2 in PA. The total price for a 3# package is $70. There is a price break at 10 packages....

I would like to elaborate on my previous post by simply providing more details. The order needs to be >$100, no truck shipments (but we can work with folks), no glass (UPS doesn't insure it), and no...

First, I would like to thank Barry. He took the time to contact Brushy Mtn to get our thoughts on this thread and if I wanted removed.

I don't have a problem with this thread and the others that...

I know Fred and he would never knowingly cheat anyone. He is a true gentlemen! While very business strives for absolute perfect, but mistakes happen.

Cheers,
Shane

My experience has been that the bees will work black before the white. A customer didn't believe there was a difference so as a test he put 5 white and 5 black in 10 colonies. We then installed...

Hello,

The hives in the photo that BjornBee posted are mine. Dennis vanEnglesdorp at Penn State threw out the idea at a meeting (he didn't claim the idea as his own). He and I began working on the...

I know that you can liability through EAS if you are a member. I tried to find some info on their website but no luck. I would contact EAS to get more information.

Cheers,
Shane

Hi Kes,

The lid it is like a half moon -look at the flat side and the two "prongs". Do you see how they offset from the lid slightly? Lay the lid on the top of the extractor with the prongs...

Hi All,

I do have a few in stock now and will be getting more in August.

Cheers,
Shane
Betterbee Manager

Hi all,

I thought it was worth clarifying that the plastic frame rests included with BeeMax do not simply sit on the rabbit. There is a slot just below the rabbit into which the short side of the...

Hi All,

My name has been thrown around enough that I thought I would add my 2 cents. I am not going to say one system is better than the other. I sell both because I think each has value and one...

Hi BjornBee,

Again, I appreciate the comments/feedback. Things Every single customer is an important customer. Whether they are a hobbyist that spends a few hundred dollars a year or a commercial...

Hi Mitch,

I never claimed we were not going to make a mistake every now and then. Of course, we strive to minimize errors, but it would be foolish to make such a claim as no one is perfect. What I...

Hi All,

I will be the first to admit that there have been problems in the past and certainly there is a lot to be learned from those issues. I think what is important, is how we move forward and...

Hello All,

Lively Bee's email thread crossed my desk today. Shipping charges are problematic with large items, even more so with UPS and FedEx changing their methods for calculating shipping...