I used it a while back, and got a response within a week. We will see if the queens ship out when they are supposed to this spring. 2011 season i was very pleased with the service, 2012 was a fiasco.Quote:
Originally Posted by Intheswamp
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I used it a while back, and got a response within a week. We will see if the queens ship out when they are supposed to this spring. 2011 season i was very pleased with the service, 2012 was a fiasco.Quote:
Originally Posted by Intheswamp
I used in on Sunday. Still awaiting a response.
Email this evening. Said replacements will ship 3rd week of April.... Now I wait and see if they come.Quote:
Originally Posted by millerwb
I used it last October and requested a cancellation. Still no refund so I just wrote again and said that bees this year is my second choice if they insist on keeping my money.Quote:
Originally Posted by millerwb
I used it the moment the offered it, I requested my money back but, I still do not have it or any sign I ever will.
I just wonder, if Russell collected last year, the money for all the work and refunds he will be honoring this year; what is he going to use for cash flow? Is he coming up with a new way to bring money into his pocket?
I hope he does not change his name to Robert Bernard Madoff Russell in order to honor his mentor and role model for business.
Maybe they figured out how to sell queens to those folks that ship us the blue-painted green drums of honey from China....might help the trade (im)balance some, too, and they could become national heroes. :pinch:
Duh, my thought's are that he'll use anyone's orders and payment this year that hasn't read these reviews for his cash flow. No doubt there will be other weather related issues this spring and we'll all see the cycle cycle over again. He's found a great way to use pay-pal for payment. You can't dispute the charges after so many days and he keeps the money and doesn't answer the phone. Don't order unless you can pick them up, or why even bother with this outfit?? Am I still disgusted, yes!
Originally Posted by millerwb
Email this evening. Said replacements will ship 3rd week of April.... Now I wait and see if they come.
hey that is great to hear I just emailed again the other day.
I'll just "re-share" my experience from last year and say nothing else.
Ordered queens. Was told a ship date. Did not come that date after readying splits. After numerous emails and a couple of splits having laying workers( did all I could do to prevent), queens showed up over a month later. 1 queen dead on arrival. All other queens dead one week after release. Once I posted my experience, RA "supporters" belittle me saying I don't know how to release queens properly. For the record, this was the first time in many years that I've had a queen rejected. It's one thing to have A SINGLE queen rejected. It's another to have EVERY queen from a single producer rejected. Was promised at least a replacement queen for the DOA. Never saw her. While I wasn't out the sometimes thousands of $$ that others have been, every dime I make and paid was valuable.
Just tell folks to avoid the RA outfit, website, or anything they do....
Maybe the posters here who lost money and have no other recourse could do a thread with poll to find out how many people here lost money, how much and then determine if there are enough to look at hiring a lawyer to recoup the losses for the group if the amount is enough and if there are assests. Then through PMing a central "elected" individual they could communicate further and share information. The Power of Beesource as it was. At the very least a letter from a lawyer - what does that cost - $50 - $100 - might get your issues to the top of the pile in a hurry. Did anyone mail a check? Doesn't that qualify for postal fraud? Intended fraud or not this obviously is affecting a large number of people. Just some thoughts.
I know there are a lot of disappointed people, I'm one of them. I'm only waiting on a nuc so my exposure is a bit less then some of the others. I have been told that I will receive my nuc this spring. I think the best thing for me to do is give them the chance.
i quess anything is possible but since he is not taking orders anymore then this is very unlikely. I am going to give them a chance to make things up this spring like al saidQuote:
Originally Posted by Brandy
the doc, I believe the Russell website *IS* still taking orders. I went there a few days ago and managed to get all the way through to a paypal screen where all I had to do would have been "click" to send them payment. :scratch: I would say that that is "taking orders". As I recall, though, they have removed production queens and are only listing breeder queens in the $100^ range...so a minimum invoice would be $100. :pinch: The best that I can tell the transaction would have completed. :s
There are two possibilities with Robert Russell. Either he is a crook or he isn't a crook...simple black and white. If he isn't a crook then one of the better courses of action would be to ease up on demands and allow him to work his way out of the hole that he has found himself in (whether from his doings or others' doings). Basically, as some of you have mentioned, give him a chance to work it out. On the other hand, if he is indeed a crook with no intention of reimbursing or making right the debts that he owes then hesitating on seeking legal remedies is hurting your chances of recouping your money. These are decisions and choices that each of you will make, one way or the other.
I wish Robert Russell no ill will, instead I wish him good fortune and an honest conscience so that he can and will settle his accounts with the people to which he is apparently indebted.
Ed
ah ok my bad thanks for the correction Ed.
No problem, doc, just thought I'd pass on what I saw. I looked while I was posting my post and saw that they still have those breeder queens listed. There were a few things listed (nucs maybe) that linked off to some of the sub-producers, though.
Best wishes,
Ed
My thoughts are I will try RA again right after Betterbee. Buy local. Tony
Rob Hughes promptly replied to my pm placed on the Russel site. He said that the nucs promised for this Spring should be ready the first week of April. He indicated that with the weather we are having and for the single nuc owed me I may be able to pick it up early. So far so good, I appreciated the update and look forward to getting my bees.
Al
Maybe you could utilize your positive influence on those guys and ask them to make good the rest of the orders that are still not fulfilled - like mine.Quote:
Originally Posted by alblancher
I am not interested in defending anyone in this arguement but I see myself as having two options. The first option is to be civil and give them the opportunity to fill my order from last year. The second option is to be angry and quit trying to work with them. The first option works sometimes, the second option never seems to work, for me at least.
We are having a tremendous spring down here for bees and if our problems can be resolved the next couple of months is probably when it will happen.
I'm just getting up to speed on this topic. I have two Moonbeam queens on order with Russell Nebraska - so what the bottom line, am I going to get my queens or not?